At Tevar Studio, every piece is crafted with care and attention to detail. Your satisfaction matters to us, and while we hope you love what you receive, we do understand that exchanges or returns may sometimes be needed.
We offer exchanges for items that meet the following conditions:
The product must be unused, unworn, unwashed, unaltered, and undamaged
Original tags must be intact
Exchange requests must be raised within 10 days of delivery
Exchanges are allowed only for size or style, subject to availability
Sale items are not eligible for exchange or return
Accessories and jewellery are final sale and cannot be exchanged or returned
Returns are accepted under the following conditions:
Items must be in original condition (unused, unwashed, unaltered, with tags intact)
Return requests must be initiated within 10 days of delivery
Refunds are processed via bank transfer, which may take up to 15 working days after approval
If the parcel is received in a torn or damaged condition, customers are advised to refuse delivery and contact our support team immediately
In case of an incomplete order, a clear unboxing video is required to help us investigate
For manufacturing defects, clear parcel-opening images or videos will be required
All jewellery and accessories are non-returnable and non-exchangeable.
To raise a return or exchange request, please click here.
Reverse pickups may be arranged by Tevar Studio, or
Customers may be requested to ship the product back to us at the address shared by our team
Once received, all products undergo a quality inspection. Requests are approved only if the item passes inspection.
Each item is eligible for only one return or exchange request.
Orders can be cancelled within 24 hours of being placed
Cancellation requests after this period will not be accepted
If you need to update your size, delivery address, or contact number, please email us at: info@tevarstudio.com
Subject line: Order Number + Updated Details
Changes can be accommodated only if the order has not yet been shipped.
No returns or exchanges are available for international orders
For size or product-related assistance, we strongly recommend contacting us before placing an order
For any further questions or assistance, feel free to reach out to us at:
info@tevarstudio.com
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